Emergency Contacts

IN AN EMERGENCY, DIAL TRIPLE ZERO (000) TO ACCESS FIRE, POLICE OR AMBULANCE

Council (business hours)
8.30am – 5pm Mon-Fri
Phone: 1300GLENELG (1300 453 635)

Council (after hours)
For urgent after hours Council related calls please call 1300GLENELG (1300 453 635) and follow the prompts.

• traffic hazards.
• safety hazards.
• stormwater drainage
• stock on roads
• stray dogs
• dog attacks

Hazards on designated highways and roads, such as Henty Highway, Princes Highway, Portland–Casterton Rd, and Glenelg Highway are the responsibility of VicRoads.
VicRoads: 131 170
For an interactive map showing all VicRoads declared roads, click here.

State Emergency Services (SES)
Flood & Storm Emergency Information 132 500

Water
Wannon Water Authority
Phone: 1300 926 666

Injured Wildlife
Phone: 13 000 94535
DEWLP hotline: 136186

RSPCA
RSPCA – Portland Branch
Phone: (03) 5523 4690
RSPCA after hours
Phone: (03) 9224 2222

Six ways to contact emergency services for people who are deaf or have a hearing or speech impairment.
If you find yourself in an emergency which is either life threatening or where time is critical
1. by TTY – dial 106
2. by internet relay and ask for Triple Zero (000)
3. by captioned relay and ask for Triple Zero (000)
4. by SMS relay text 0423 677 767
5. by video relay login to Skype and contact one of the NRS contact names, or
6. by phone – dial 1800 555 727 and ask for Triple Zero (000).

For more information, click here

Victorian Poisons Information Line
In an emergency, ring 13 11 26 – 24 hours a day, 7 days a week. The Victorian Poisons Information Centre provides Victorians with a timely, safe information service in poisonings and suspected poisonings.

Nurse on Call – 1300 60 60 24
Nurse on Call is a phone service that provides immediate expert health advice from a registered nurse, 24 hours a day, 7 days a week.
If you think your situation is an emergency, you should always call Triple Zero (000) or go to an emergency department at a hospital.

Victorian Bushfire Information Line - 1800 240 667.
Callers with hearing or speech difficulties can use textphone/telewriter (TTY) on 1800 555 677.