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Welcome to the Glenelg Shire Council

MEDIA STATEMENT - Covid-19

16 March 2020

Protecting the health and safety of our community is Council’s top priority. We are closely monitoring the situation and adhering to the current health advice issued by Australia’s Chief Medical Officer to ensure that we are best prepared to help reduce the incidence of a potential outbreak.

We realise that people may be concerned about coronavirus and first and foremost we urge people to follow the current health advice about handwashing thoroughly and regularly, undertaking social distancing and staying at home if experiencing a fever or new persistent cough.

At a community level, we will have to reduce a number of our services in line with the current health advice. As a result our Visitor Information Centres across Portland, Casterton and Nelson will be physically closed until further notice; however staff will still be able to assist with answering any calls or email enquiries.

Any upcoming Council operated events and public meetings will be cancelled. This includes the Twilight Cinema events in Casterton and Nelson, the Hooked on Tuna fishing competition, All Abilities Playspace opening and all Glenelg Shire 2040 Community Reference Group meetings have been cancelled.

Our library services will be significantly reduced. Public computer access will be shut down, meeting rooms unavailable and all upcoming events and programs will be cancelled until further notice.

Any upcoming arts programs and events have been postponed; and the Portland Arts Centre will still remain open. From 2pm – 3pm tomorrow cash refunds will be offered to anyone who has purchased tickets to What’s New Pussycat. Over the phone refunds for tickets purchased will be welcomed anytime.

Our youth programs will also be impacted, with the cancellation of the L2P Learner Driver Mentor program, mental health first aid training sessions and the school holiday program.

Any future council operated events are also being reviewed.

Our Customer Services Centres will remain open however we ask that you keep visits to these sites to a minimum and instead to contact us using our website or phone.

Our other services and facilities, including our aquatic facilities, home and community care services and early learning programs, will operate as per usual, however once again we ask that you keep visits to these sites to a minimum where possible and to instead to contact us using our website or phone.

We have contingency plans in place to keep essential services running even in the event that our workforce is affected by Covid-19. Our priority is to continue providing support to vulnerable citizens who are those who may be most seriously affected by this.

We will also be increasing the levels of cleaning at all of our facilities to ensure any potential spread of infection is minimised as much as possible.

At an operational level, Council has implemented a number of new health and safety measures within our workforce. This includes encouragement of flexible working arrangements, such as working from home, and cancellation of any non-essential meetings.

We are providing ongoing updates on our website, social media and email newsletters to ensure local residents have the latest information and advice about how Covid-19 is affecting the region and what they should do.

But by taking these measures, we can help prevent a sharp spike in the number of infections – reducing the pressure on our health system and ensuring that everyone gets access to the care they need.


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