Customer Service Centres

The friendly staff at our Service Centres can help you with all your council-related needs.  Use our map to find the centre closest to you.

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Shirewide Contact Details

Phone: 1300GLENELG (1300 453 635)
Fax: +61 3 5522 2290
Email: enquiry@glenelg.vic.gov.au
Postal address: PO Box 152, Portland 3305

Portland Customer Service Centre

Address: 56 Percy Street, Portland. (Please note the new location whilst our Cliff Street office is being repaired).

Office hours: 9.00am-5.00pm – Monday to Friday

Phone: 1300GLENELG (1300 453 635) This number can be used across the Shire.

Casterton Customer Service Centre

Address: 67 Henty Street, Casterton

Office hours: 9.00am-5.00pm – Monday to Friday

Phone: (03) 5554 2444 (for enquiries directly relating to the Casterton Office)

Heywood Customer Service Centre

Address: 77 Edgar Street, Heywood

Office hours: 9.00am-5.00pm – Monday to Friday

Phone: (03) 5527 0666 (for enquiries directly relating to the Heywood Office)