Staying Informed

It’s important that during an emergency you stay informed as when an emergency breaks, you cannot rely on someone coming to your door to tell you that you are in danger.

During an emergency, your access to critical information may be impacted by bad mobile reception, electricity and Wi-Fi. Always ensure that you have several backup methods to access information.

The below websites and apps can provide you with real-time information about storms, fires, floods and other emergency situations

Vic Emergency App

The VicEmergency app aligns with the VicEmergency website to provide a centralised location for Victorians to access timely emergency information and warnings.View the Vic Emergency Website. You can download VicEmergency from the App Store or Google Play.

Social Media

Follow VicEmergency onFacebookandTwitterfor helpful information. You could also follow your local and regional SES and CFA (bear in mind local brigades and units may be responding to an event and not updating their social media). Glenelg Shire Council also provides information on our Facebook Page.

Radio and TV

During emergencies, Victoria’s emergency broadcasters will provide information, including updates and community alerts, to help you to make decisions based on the advice of the emergency services. You can get this information from any of Victoria's commercial radio stations, ABC local radio, a number of community stations and SkyNews TV. These are outlined further below and a list of the coverage areas can be downloaded on the Emergency Management Victoria website.

You can get Emergency Information by tuning into these local radio stations:

ABC Radio Portland 96.9 FM
ABC Radio Western Victoria 94.1 FM
3YB Warrnambool 882 AM
Coast FM Warrnambool 95.3 FM
MIXX FM Portland 93.7 FM Hamilton 88.9 FM
3HA Hamilton 981 AM Portland 92.9 FM

A full list of Emergency Broadcasters in Victoria can be found here

Important Contacts

Emergency	Contact
Animal disease	Emergency Animal Disease Hotline - 1800 675 888
Biosecurity and related emergency response	Agriculture Victoria136 186
Council Business hours and After Hours	9.00 am – 5.00 pm Mon-Fri Phone: 1300GLENELG (1300 453 635) Or for Urgent After Hours help Phone: 1300GLENELG (1300 453 635) and follow the prompts.
Counselling	Phone Lifeline on 131 114 - www.lifeline.org.au
Emergency National Relay Service Contacts	https://www.accesshub.gov.au/about-the-nrs
Emergencies (life or property are in danger)	Phone Triple Zero - 000
Injured Wildlife	Wildlife Victoria: 8400 7300
Missing pets Glenelg Shire Animal Welfare Centre	Phone Council on 0473 633 386
National Relay Service	To find out about more about NRS user registration see the NRS website.
National Parks	Visit Parks Victoria or more information.
Nurse on Call	Phone: 1300 60 60 24 If you think your situation is an emergency, you should always call Triple Zero (000) or go to an emergency department at a hospital.
Power outage	Phone your electricity company, their number should be on your power bill.
Power outage during storms	Phone SES on 132 500 they may be able to assist or refer your information to the right person.
Storm or flood damage	Phone SES on 132 500
VicEmergency Hotline (warnings and general information)	Phone 1800 226 226
Vic Roads	Phone: 131 170 For an interactive map showing all VicRoads declared roads, click here.
Victorian Poisons Information Line	In an emergency, ring 13 11 26 – 24 hours a day, 7 days a week
Water and sewerage problems	Phone Wannon Water on 1300 926 666

Road Closures and Weather Updates

Visit Vic Roads for information on road closures.

Visit the BOM website for weather information.

Victoria's Warning System

The warnings will be issued via the VicEmergency App, on the radio, television and via emergency services social media pages.

To learn about what each warning means, visit VicEmergency

Understanding Emergency Markers

Emergency markers assist in emergency services finding your exact location faster.
You can find more information here.

Fire Danger Period in Glenelg Shire