Emergency Contacts

Depending on your need there are many resources that you can access for help, we have listed some of the most useful ones below.

Please remember that in an emergency you can dial Triple Zero (000) to access Fire, Police or Ambulance Services.

If you are deaf and/or find it hard hearing or speaking with people who use a phone then please see the dedicated page in the panel on the right of this page. 


Council Business Hours and After Hours Contacts

You can contact us at Glenelg Shire Council during Business Hours

9.00 am – 5.00 pm Mon-Fri

Phone: 1300GLENELG (1300 453 635)

Or for Urgent After Hours help

Phone: 1300GLENELG (1300 453 635) and follow the prompts.


Hazards on designated highways

Highways such as Henty Highway, Princes Highway, Portland–Casterton Rd, and Glenelg Highway are the responsibility of VicRoads.

VicRoads: 131 170

For an interactive map showing all VicRoads declared roads, click here.


State Emergency Service

Flood & Storm Emergency Information 132 500



Wannon Water Authority

Phone: 1300 926 666


Injured Wildlife

Wildlife Victoria: 8400 7300 

DEWLP hotline: 136186

Victorian Poisons Information Line

In an emergency, ring 13 11 26 – 24 hours a day, 7 days a week. The Victorian Poisons Information Centre provides Victorians with a timely, safe information service in poisonings and suspected poisonings.


Nurse on Call

Phone: 1300 60 60 24

Nurse on Call is a phone service that provides immediate expert health advice from a registered nurse, 24 hours a day, 7 days a week.

If you think your situation is an emergency, you should always call Triple Zero (000) or go to an emergency department at a hospital.


Victorian Bushfire Information Line

Phone: 1800 240 667.

Callers with hearing or speech difficulties can use textphone/telewriter (TTY) on 1800 555 677.