Contact Us

The main contact details are below, if you scroll down you can see the details for each department.

Shirewide Contact Details

Phone: 1300GLENELG (1300 453 635)
Fax: +61 3 5522 2290
Postal address: PO Box 152, Portland 3305

Urgent After Hours Contact

For emergencies where there is threat to life or property please call 000 (Triple Zero).

For urgent after-hours Council related issues, please call 1300GLENELG (1300 453 635) and follow the prompts.

Portland Customer Service Centre

Address: 56 Percy Street, Portland. (Please note the new location whilst our Cliff Street office is being repaired).

Office hours: 9.00am-5.00pm – Monday to Friday

Phone: 1300GLENELG (1300 453 635) This number can be used across the Shire.

Casterton Customer Service Centre

Address: 67 Henty Street, Casterton

Office hours: 9.00am-5.00pm – Monday to Friday

Phone: (03) 5554 2444 (for enquiries directly relating to the Casterton Office)

Heywood Customer Service Centre

Address: 77 Edgar Street, Heywood

Office hours: 9.00am-5.00pm – Monday to Friday

Phone: (03) 5527 0666 (for enquiries directly relating to the Heywood Office)

Aged and Disability

Phone: 03 5522 2204


Arts Glenelg

Phone: Portland Arts Centre 5522 2263


For enquires regarding Council's Cultural Collection please contact Agostina Hawkins on 5522 2326

Building Services

Phone : 03 5522 2216


Childrens Services

For more information about these services, please contact the Children's Services team on 1300 453 635,

Send an email to Children's Services or call into the Portland Child and Family Complex, 94 Julia Street, Portland.

Depot Addresses

Botanic Gardens: 1 Glenelg Street, Portland, VIC, 3305

Portland Depot: 9-11 Fitzgerald Place, Portland, VIC, 3305

Heywood Depot: 53 Beavis Street Heywood, VIC, 3304

Casterton Depot: 3 Rhodes Street, Casterton, VIC, 3311


Local Laws

Phone: 03 5522 2208



To make a pre-application appointment please contact us on:
Phone: (03) 5522 2187

Or at the Portland Customer Service Centre 

Public Health

Glenelg Shire Council's Environmental Health Officer is:
Aaron Kennett
Environmental Health Officer
Telephone: (03) 5522 2229
Postal Address
PO Box 152,
Portland, Victoria, 3305

Sports and Recreation

Phone: Hayden Annett, Recreation Coordinator (03) 5522 2260


Transfer Stations

Portland Transfer Station (Licence 22492)

Location: Derrill Rd, West of Cape Nelson Rd, Portland

Telephone: (03) 5522 2312

Heywood Transfer Station

Location: Off Catons Flat Rd, Heywood

Telephone: 0403 602 969

Jarrad's Road Transfer Station

Location: Jarrad's Road, off Portland Casterton Road between Merino and Digby.

Telephone: 0432 460 527

Casterton Landfill and Transfer Station

Location: Bahgallah Rd, Casterton

Telephone: 0432 460 527

Dartmoor Transfer Station 

Location: Bowds Ln, West of Dartmoor

Telephone: 0403 602 969

Nelson Transfer Station

Location: North Nelson Rd, Nelson

Telephone: 0403 602 969





Phone: Justin Mallen, Resource Management Officer on (03) 5522 2308.


Youth Services

Jesse Beavis (she/her)
Youth Officer
Phone: 0400 151 447