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Welcome to the Glenelg Shire Council

One Stop Shop

Dedicated Point of Contact

Council has introduced a 'One Stop Shop' service to provide assistance to customers and investors wishing to develop in the Glenelg Shire.

The ‘One Stop Shop’ provides customers with access to a cross-functional team of Council personnel to assist with project development and implementation.

Process

1. Engage with Glenelg Shire’s One Stop Shop to discuss your enquiry and book an appointment by phone 03 5522 2187 or email OneStopShop@glenelg.vic.gov.au.
2. Download, complete then submit a One Stop Shop Enquiry Form to provide general information about the customer and the proposal.
3. After Council has received the form, the proposal will be circulated to a cross-functional team of Council officers, and Council will respond with a written copy of advice on the relevant application requirements.
4. The customer submits the relevant permit application forms and documentation to the appropriate units for processing. On request the One Stop Shop will also help in this process.

Confidentiality

All enquiries and information received by Council officers are treated as commercial in confidence and will not be released unless otherwise specifically authorised or as required by law.

Get in touch

For further information or questions regarding this service please contact the One Stop Shop in the Planning Unit by phone 03 5522 2187 or email OneStopShop@glenelg.vic.gov.au.

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