Glenelg Shire Council is committed to providing our customers with quality services. We view feedback as an opportunity to improve the services we provide and value the communities contribution in identifying and reporting any issues of concern.
Service Requests may refer to:
-
Damage or maintenance relating to Council owned buildings & facilities
-
Animals, Fire Prevention or Local Laws issues
-
Roads, Potholes, Footpaths, Drainage, Parks and Gardens
-
Rates, Valuations, Planning or Development
-
Waste or Cleaning of Amenities or Facilities
-
Property Damage, Injury or Hazards
-
Environmental issues, Weeds, Fallen Trees or branches
-
Requests for repair or maintenance
For other general enquiries or if you have any questions regarding Service Requests, please contact our customer service team on
1300 453 635.
Click here to view form.
Receipt of Service Request
The Service Request will be allocated to the relevant department for action.
Review of Service Request
The details included in the service request will be reviewed. A Council Officer may contact you to obtain additional information.
Outcome
After the request is reviewed, the relevant department will decide on the action required (if any) and will provide an update via email.
If you need further information, please contact our customer service staff who will assist you further 1300 453 635.
Please note: We can only contact you with an update of your service request if you have provided an email address or phone number with your submission.