Home and Community Care (HACC)

The Home and Community Care Program for Younger People (HACC PYP) provides services to support younger people with disabilities and their carers. This program provides basic support services to help people with disabilities remain living at home as independently as possible.  Assistance may be required due to physical and/or psychosocial functional impairment related to disability (for which they are not eligible for the NDIS), chronic illness and short-term health needs.   The HACC program is funded and managed by the Victorian Department of Health and Human Services.
Eligibility for this program is based on your level of needs and your age. 
To be eligible for this program, you must be aged:
  • Under 65 years (under 50 years for Aboriginal or Torres Strait Islander people)

Our Support Workers will work with you to recognise and manage tasks that require assistance whilst actively encouraging independence. We will assist you in achieving your desired care plan goals and will support and encourage independence by following a Wellness and Reablement/ Active Service Model approach.

How it works

To find out if you are eliglble and to register for HACC services, you need to follow these steps:

Step 1.Contact  Aged and Disability Services 

To get started, you will need to contact Glenelg Shire Councils Aged and Disability Services Unit. You can do this by phoning 03 5522 2204 or emailing haccenquiries@glenelg.vic.gov.au.

The office can be reached between 8.30 am - 5.00 pm  Monday – Friday.

Step 2.Get Assessed

An assessment will be arranged with a qualified officer to identify your needs.

Step 3.Start Your Services

Once assessed, a referral will be made for the services you require. Please be aware that sometimes services are placed on a wait list with a level of priority. If you are placed on our wait list we will contact you to let you know the expected wait time. 

Once your referral is accepted by Glenelg Shire Council, we will contact you to arrange your services to begin.